Fix Mobile Network State Disconnected – Android

Mobile network state disconnected
Mobile network state disconnected

When you are using your Android mobile, you suddenly see the Mobile Network State Disconnected. This is a widespread issue which most Android users face at least once in their life. The problem is very annoying and disturbing for the users as they can’t send or receive any calls, messages, or any other notifications. But this doesn’t mean that all Android users face this issue because many people are not getting this issue.

Though it is not a big issue still, it irritates the users to a greater extent because they can’t do anything on their phones when this issue occurs. They can’t even send any message or make any call or even open their Google Play Store to download some apps they want, but it doesn’t mean that they have to face this issue every time they use their phone.

So, if you are also getting the same problem on your Android Smartphone, don’t worry; we have a solution for you that will help you get rid of this Mobile Network Disconnected Issue on your phone forever.

The issue comes once the SIM card fails to register to the mobile network. Once the SIM card enrollment fails, the user can’t make calls, send SMS, or even operate the mobile internet. The user may have to restart their device to have a steady connection.

The only solution to this problem is updating the SIM card software versions and contacting their mobile operators to get a working SIM card.

What is a mobile network state?

What is a mobile network state
What is a mobile network state?

It is a common issue when the SIM card registration to the network fails. To make it more precise, let us explain the scenario. If you use a 3G SIM on a 4G enabled handset/smartphone (for example, iPhone 7, Galaxy S8), the carrier supports 3G and 4G in your area. If you are in a weak signal area, especially where there is no 4G LTE coverage, your phone will switch to 3G and connect to a 3G tower. As it is impossible to register your SIM card in such areas fully, this issue could occur.

The most common cause is still linked to a previous service provider (or carrier). If you have been using another page before and if you want to use this one, you must first ask your previous carrier (for example, T-Mobile) to unlock your SIM card. Once they open it, you can use it with any other page (for example, AT&T or Verizon). The second most common cause is that the phone you are trying to use with your SIM card uses a different technology (4G or 3G) and that the service provider does not support it in your area.

You will not be able to use this SIM card on a 4G enabled smartphone as neither your phone nor our network supports this technology. The third most common cause is that some of the data on your SIM card needs updating. In that case, contact us back, and we will provide you with more information.

Why is my mobile network state disconnected?

Why is my mobile network state disconnected
Why is my mobile network state disconnected?

If you are using a Smartphone, then there is a big chance it is manufactured by an Android device. There is no denying that Android phones have many advantages over their competitors. The developers of Android developed a system that uses Google servers to identify the network state and provide the SIM card with the appropriate signal. However, this may not work in some circumstances due to some network dispute, and you might end up with the Mobile Network State Disconnected Problem.

The users who have recently bought an Android phone might face this issue as they are not familiar with their phones’ use. Moreover, there might be other issues that can cause this problem, such as malfunctioning your phone or third-party apps. To get rid of this issue, it would be best to reset your device.

Mobile Network State disconnected sprint is a critical issue for iPhone users. Because if the problem happens, it will block the calls and SMS. No matter what you do, you can’t make a call or send a text message. What’s more, this situation also occurs in some cases when you update your iPhone to a new iOS version. Therefore, fixing the network state issue is very necessary for all iPhone users.

Ways to fix this issue

There may be times when you find your Android device suddenly becomes slow and lagging. The biggest reason is that some background processes are continuously running in your device’s background. To solve this issue, you can go for this Mobile Network State Disconnected issue solution.

There are many ways to get rid of this issue. Following are some of them.

Device Restart

Device Restart
Device Restart

Restarting your device is the simplest and easiest way to solve a wide array of problems. This can be a temporary measure or a permanent one. The main goal of restarting the device is to solve various errors and issues.

Troubleshooting steps in this article are based on the Android OS version 5.0+.

How to restart the Android phone

1. Press and hold the Power button until you see the menu options.

2. Touch and hold Power off until you see Reboot to bootloader option, then release.

3. Touch OK to reboot to bootloader menu (if necessary).

4. Touch OK to confirm restart (if necessary).

5. Wait for it to restart automatically or touch Reboot to bootloader again.

Notes: People who have rooted their devices will be able to do the fixes listed above without any issues, but if you have not rooted your device before, please head over here for rooting instructions first before going forward with this article. Cleaning your cache memory will help fix lagging problems and many other issues associated with outdated cache data.



Like other electronic devices, mobile phone also has their problems. One of the common problems with mobile is the problem with SIM cards. You may experience that your new mobile is not picking up a network or it takes a long time to connect, or you cannot make and receive calls. But, if you have removed and replaced the SIM card, you should know what could be wrong.

If the issue is with the network or SIM card, it will be visible after inserting another network SIM card. In case if you are not able to insert another network SIM card, then check whether your mobile is working correctly or not by inserting another device like a charger or any other compatible USB device. If the mobile is charging properly by using any other device, your mobile battery might be damaged, and you need to replace it soon.

If the mobile is not charging with the help of any other device and you have inserted another network SIM card as well, then your mobile hardware might be damaged, and you need to get it repaired soon at an authorized service center. There are chances that your portable battery might be damaged too, so in that case, also you need to get it replaced soon.

Changing the network state

Some people think that if they get a 3G phone, they will automatically work on 3G networks. This is not true. You need to ask your network provider to enable the 3G option and get a SIM card that supports 3G.

Changing the network state
Changing the network state

First, go to Settings>Wireless & networks>Mobile Networks (at the very bottom). You will see the current network mode.

  • If you have no choice because of the SIM card or network operator, then select 3G only. If your device supports 4G, you might want to change it from 4G/3G/2G to 3G only.
  • If your device doesn’t support 4G and you don’t care about 4G, you can also choose 2G only. It’s better for battery life, and frankly, who cares if it doesn’t have 4G?
  • If you are using a dual SIM device, there should be a separate option for SIM 1 and SIM 2. Change them both to 3G only.

This solves the problem in most cases and has no side effects.

The issue is that some devices do not auto-connect to the highest available speed (HSPA+), but rather connect to slower speeds first (e.g., HSPA) and then fall back to faster ones (e.g., LTE) if the connection speed is slow. So if you manually set your phone to connect at HSPA+ or LTE speeds every time you make or receive a call.

Network Reset

If the above-mentioned steps don’t work, we could also reset your network settings. It will erase all saved Wi-Fi networks and Bluetooth connections and remove any personal data.

Mobile network reset
Mobile network reset

Press and hold the Power button until you notice the Apple logo. Once you see it, release the button and immediately press and hold the Volume Down button until you see an icon of an iPhone with an arrow pointing to the right. A white screen should follow this with red text saying “Erasing iPhone.” Wait for it to finish and restart your phone.

The first thing you should do is to go into Settings > General > Reset and tap Reset network settings. Once done, you can try to establish a connection again. If it works, then great! If not, you need to go through all the troubleshooting steps we’ve mentioned above. Keep trying until you get a working connection.

Upgrading SIM Card

Upgrading SIM Card
Upgrading SIM Card

SIM cards and mobile devices have evolved a lot in the last decade. So you should always try to maintain yourself modernized with the latest technology. You will also find significant benefits of upgrading.

If you are a user of a 2G SIM card, it is time to upgrade to 3G. 3G was introduced back in 2001, and it is fast becoming obsolete. 3G is just like voice calling over an internet connection, so the speed and coverage are not as good as 4G offers.

You may not notice it, but the data speed has improved a lot since 4G was introduced in 2011 by Verizon Wireless. The data speed has increased from 10 Mb/s to 100 Mb/s at most, and the telecom industry estimates that 4G technology will achieve 1 Gb/s as soon as 2020.


A mobile device is connected to a Mobile Network and an Internet connection. The Network is a large area covering many miles in which all devices using the same network technology can communicate with one another. Troubleshooting a mobile is quite tricky. If you are facing issues with your handset, it is recommended that you contact your mobile service provider before trying any troubleshooting steps. The problem can occur due to multiple reasons, so it is important to check whether your handset can connect to the internet or not. You can do this by simply inserting another network SIM card into your device and seeing whether the issue still exists or not.

If the issue exists when you insert a different SIM card, try connecting your handset to another Wi-Fi network, preferably at home where the Wi-Fi router works perfectly fine. You have not faced issues earlier. Although we cannot solve your problem with your mobile operator, we have provided you with some simple troubleshooting steps. These steps will help you fix the problem without any difficulties. But if you think the problem is still there, you should contact your mobile operator to get a better solution.


Q1. What is the most common way to troubleshoot Mobile Network State Disconnected?

A1. Restarting your device is the simplest and easiest way to solve a wide array of problems. This can be a temporary measure or a permanent one.

Q2. What is Mobile Network State Disconnected?

A2. It is a common issue when the SIM card registration to the network fails.

Q3. How to do a Network Reset?

A3. The first thing you should do is go into Settings > General > Reset and tap Reset network settings. Once done, you can try to establish a connection again.

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